Laboratory Services

Laboratory Services – Western Zone

The laboratory team in NL Health Services’ Western Zone is committed to providing accurate and timely medical data to support health-care providers in delivering the best possible care to patients.

Laboratory services in the Western Zone include:

  • Blood Bank
  • Blood Collection (Procurement)
  • Blood Collection Information
  • Chemistry
  • Coagulation
  • Cytology/Histology
  • Hematology
  • Immunochemistry
  • Microbiology
  • Pathology

A requisition from a nurse practitioner or physician is required for all laboratory tests. Patients must present an MCP card or other provincial health-care card during registration.

Appointment-Only Sites:

  • Bonne Bay Health Centre
  • Calder Health Centre
  • LeGrow Health Centre
  • Rufus Guinchard Health Centre

Walk-In Services:

  • Sir Thomas Roddick Hospital
  • Western Medical Clinic

Both Appointment and Walk-In Services:

  • Deer Lake Medical Clinic

*Effective Monday, January 27, 2025, patients in the Deer Lake area can choose from walk-in appointments or conveniently book their blood collection appointments online through the Swiftqueue online platform.

Once patients select their appointment time, they will be prompted to sign in to their account or register as new users. This system enables users to view appointment availability, as well as book, reschedule, or cancel appointments. Once an appointment is booked, patients will receive an automated email or text message confirming the date and time. 

For more information or to book an appointment, please visit the Swiftqueue platform here. Patients can also call 709-635-4021 for assistance. Enhancements to Blood Collection Services at Deer Lake Medical Clinic

Blood Collection Appointments

To book an appointment, call:

  • Bonne Bay Health Centre: 709-458-2211, ext. 200
  • Calder Health Centre: 709-886-3350, ext. 4130
  • LeGrow Health Centre: 709-695-2175
  • Rufus Guinchard Health Centre: 709-861-3139, ext. 4210

Please have your MCP card ready when booking.

Specimen Collection Requirements

  • All specimens must include a properly completed requisition and be labeled with:
  • The patient’s full name
  • MCP or health-care number
  • Date and time of collection

Incomplete requisitions will result in patients being referred back to their physician or nurse practitioner.

Requisition Requirements

A completed requisition must include:

  • The patient’s first and last name
  • Health-care number (e.g., MCP)
  • Physician’s name and address
  • The physician or nurse practitioner’s signature and date
  • Details of the required testing

Additional Information
Laboratory services are available at designated sites across the Western Zone. Please refer to individual locations for operating hours and contact details.

For further details, consult the Laboratory Test Information Guide (PDF).