Visitor Restrictions Update

Jan 31, 2022

Western Health is pleased to advise that each patient or resident at hospitals, long term care homes, health centres and personal care homes may now have one support person. The care team will work with patients, residents and families to identity the support person.   

In addition, the following guidelines apply:

·         The support person should remain consistent as much as possible but may be changed every 14 days.

·         Pediatric in-patients are permitted to have both parents/guardians as support persons, and one of these individuals may be present at a time.

·         For direction on palliative care and end-of-life visitation, please discuss visitation with the care team. 

·         All visitors will be screened at entry and are required to wear a mask for the duration of their visit.

·         Individuals who go to emergency departments or attend appointments may have a support person if required. One parent can accompany children in the emergency department or for other appointments.

·         Visitation by the support person may be limited in areas of outbreak. Families will be contacted in the event visitation is restricted.

Virtual visitation can be an alternate way to connect with loved ones during these visitor restrictions. To arrange for a virtual visit, please also discuss your request with the care team.

Western Health understands the impact visitor restrictions may have on families and residents/patients. Individuals with questions may contact their loved one’s health care team. These precautions are in place to protect those who are most vulnerable. Western Health would like to thank the public for their understanding and co-operation at this time.

See complete guidelines here.