Enhanced Visitor Restrictions in Place at all Western Health Facilities

Dec 29, 2021

Western Health is advising that temporary visitor restrictions are being implemented at hospitals, long term care homes, health centres and personal care homes.

Visitation is limited to one consistent support person for patients/residents who require a support person. A support person is considered to be vital to a patient/resident’s physical care and mental well-being. The health care team will work with families to determine whether a support person is required and who this will be for the patient/resident. These restrictions will be reviewed by January 10, 2022.

In addition, the following guidelines apply:

·         Pediatric in-patients are permitted to have both parents/guardians as support persons, and one of these individuals may be present at a time.

·         Labour and delivery patients may have an identified support person.

·         For direction on palliative care and end-of-life visitation, please discuss visitation with the health care team. 

Virtual visitation can be an alternate way to connect with loved ones during these visitor restrictions. To arrange for a virtual visit, please also discuss your request with the care team.

At this time, all individuals who go to emergency departments and appointments are asked to go alone, unless a support person is required. One parent can accompany children in the emergency department or for other appointments.

Western Health understands the impact visitor restrictions may have on families and residents/patients. Individuals with questions may contact their loved one’s health care team These precautions are in place to protect those who are most vulnerable. Western Health would like to thank the public for their understanding and co-operation at this time.

See complete guidelines here.