Visitor Restrictions in Place

Dec 22, 2021

Western Health is advising that there are temporary visitor restrictions in place in all long term care homes, hospitals, health centres and personal care homes. Visitation is limited to one support person and two designated visitors for each patient or resident. These precautions are in place to protect those who are most vulnerable.

Please note:

  • To assist in maintaining physical distancing, visitation is limited to two designated visitors and one support person per patient/resident.
  • The designated visitors and support person should remain consistent, however, may be updated every 14 days.
  • Only two visitors may visit at the same time.
  • All visitors will be screened for COVID-19 at entry.
  • All visitors to long term care homes and personal care homes must show proof of vaccination before visiting.
  • The support person/designated visitor(s) are asked not to visit any other patient/resident or staff and proceed directly to the patient/resident’s room or designated space for the visit.
  • Visitation for palliative care, maternal/newborn, and ICU will be determined in collaboration with families.

Western Health will be in contact with families to determine who the designated visitors/support person will be for each patient and resident. A support person is an individual who is considered to be vital to the patient/resident’s physical care and mental well-being.

Please give consideration to using alternate communication methods such as virtual visits and phone calls to maintain contact with your loved ones, when possible, rather than in-person visiting. Western Health would like to thank the public for their understanding and co-operation at this time.