Western Health Updates on Services Restored

Nov 22, 2021

Western Health is pleased to announce that all services that were impacted by the IT systems outage have been restored, including EKGs and Pulmonary Function Tests.

Western Health thanks residents in the region for understanding as we worked with the Newfoundland and Labrador Centre for Health Information (NLCHI) to restore full functionality to IT systems.

We also thank the public for their continued patience, recognizing that many services have experienced unexpected or unavoidable delays. Western Health recognizes the impacts to patients, clients and residents and we apologize for the inconvenience.

All programs and services have been reviewing those impacted by the cancelations and have been rebooking patients as quickly as possible based on clinical priority. Patients are advised to answer unknown telephone numbers as it may be your health-care team calling to schedule an appointment. 

If you have questions or concerns, you may call the temporary patient inquiries line at 1-833-879-0390.