Western Health is required to keep your personal health information secure and confidential.
This page provides links to our privacy and confidentiality policies, as well as policies that direct how we use, store and share information.
Confidentiality
This policy outlines the responsibilities of employees, physicians, agents, contractors, volunteers, and health care professionals who have the right to treat persons at a health care facility operated by the custodian with respect to protecting confidentiality and privacy.
Privacy Breach Protocol
A privacy breach occurs when personal information is collected, used disclosed, retained or destroyed in a way that is not in keeping with applicable laws and regulations as well as the organization’s policies and procedures. This policy provides guidelines for employees/physicians with respect to the steps to follow in the event of a privacy breach.
Faxing Information
Outlines employees’/physicians’ responsibilities when faxing personal information / personal health information and provides guidelines for faxing information.
Personal Information – Identifying Purposes of Collection
Helps employees identify the purposes for which personal information may be collected.
The following policies outline the process for responding to requests for personal health information:
Release of Information – Office of the Citizens’ Representative
Identifies the process for responding to requests for information from the Office of the Citizens’ Representative.
Release of Information – Government Departments/Agencies
Identifies the process for responding to requests for clients/patients/residents’ personal
information from government departments and agencies.
Government Departments/Agencies Release of Information –Members of the House of Assembly (MHAs)
Identifies the process for responding to requests for information from Members of the House of Assembly (MHA’s).
Release of Information - Insurance Companies
Identifies the process for releasing information to insurance companies.
Release of Information - Law Enforcement Agencies
Identifies the process for responding to requests for release of information from law enforcement agencies.
Release of Information - Lawyers
Identifies the process for releasing information to lawyers.
Release of Information - Consent
Identifies for all employees the requirements for obtaining valid and appropriate consent for disclosure of personal information.
Access to Information and Protection of Privacy Act (ATIPPA)
Identifies the process through which employees will comply with the Access to Information and Protection of Privacy Act.
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